Some systems are experiencing issues

Past Incidents

19th October 2021

No incidents reported

18th October 2021

No incidents reported

17th October 2021

No incidents reported

16th October 2021

No incidents reported

15th October 2021

vps04.den01 [VPS04DEN01] RAID Array Failure

[Update Post 10/15/2021 16:31] The RAID array in VPS04 has experienced a catastrophic failure with two drives in the array failing. Although normally this would not be a problem, in this instance, the drives were paired. We are currently working to see if any data is salvageable but the outlook is bleak. A HP technician is scheduled for next week to see if they can assist in restoring the failed array. We recommend clients to contact us to have their services re-provisioned onto a new hypervisor so that they can restore from backups. Should we be able to restore data, we will contact clients as necessary.

[Initial Post 10/15/2021 02:07] We are aware of a RAID array failure on VPS04 in DEN01. We are currently working to evaluate the situation and take the appropriate action. Only services located on this VPS cluster are affected.

14th October 2021

No incidents reported

13th October 2021

No incidents reported