[Update Post 10/15/2021 16:31] The RAID array in VPS04 has experienced a catastrophic failure with two drives in the array failing. Although normally this would not be a problem, in this instance, the drives were paired. We are currently working to see if any data is salvageable but the outlook is bleak. A HP technician is scheduled for next week to see if they can assist in restoring the failed array. We recommend clients to contact us to have their services re-provisioned onto a new hypervisor so that they can restore from backups. Should we be able to restore data, we will contact clients as necessary.
[Initial Post 10/15/2021 02:07] We are aware of a RAID array failure on VPS04 in DEN01. We are currently working to evaluate the situation and take the appropriate action. Only services located on this VPS cluster are affected.